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Bicycle Support By Mark, LLC

Professional Mechanical Support

Mobile Bicycle Repairs For All

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Bicycle Support by Mark Logo

Cycling Solutions Since 2004


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Tech - Technique

Information Coming soon!

Technique, finesse, panache, responsibility, KNOWLEDGE! I'd take knowledge for it leads to proper technique, knowing when to finesse, and when your panache will be the saving grace.


Bicycle components will only work how they are supposed to work. Grab a hammer and take it to your bike, it will probably break. And the hammer will continue doing what it is designed to do, smash things. Hammers can be used on bikes to fix them provided the hammer is the right kind, used in the proper way, and for a designated purpose. The problem is never how to abuse or mistreat something but how to give it the respect, consideration, and nurturing it needs to perform.


My point is simple: there are tools, there is knowledge, and there are designed uses for products. If a product is abused, mistreated, or used in a manner not consistent with its intended application, capabilities, or design then it will break. Same with your body, it can only work how it is designed to work and if it is subject to conditions outside of the expected operating parameters, something will fail.


So what does this mean? A lot in the biking industry, perhaps more than other industries.


Many companies are making many components. So many different "standards" if such a thing existed. A quick look at headset "standards" over the last few years shows dozens of "standards" that are incompatible with anything else. You could put one of those systems on a non-compatible bike using a hammer and reamer, make it usable. Well, it might function but it won't perform, usability is relative.


No shit, General Dumbass! What do you expect will happen when you use something that isn't compatible with something else!? Part of the appeal in the biking industry is all the different ways of doing something without the hassle of worrying about following someone else's standards. Innovation is definitely sparked without such constraints but it usually comes at the expense of effectiveness, repairability, and longevity.


This happens every day in the biking industry just like the above not-so-fictional scenario. Crap components manufactured to some arbitrary standard that isn't defined or acknowledged by anyone else in the industry. Those same components are speced on new and custom bikes. Some bike shops continue the joke by willingly choosing to either ignore or disregard manufacturer's advice and use the junk anyway. Only a fool would think this is productive for the client or the industry.


The customer purchases product X because the manufacturer or shop says it is compatible with product Y and Z. In reality it doesn't stand a chance of performing or even working well, it is only "compatible", it will function. Give me a hammer and some duct tape and I can make anything "compatible" with anything else on a bike. It's a bit juvenile using a hammer but the marketing campaigns and slick advertising tactics are nothing more than a hammer cloaked in fancy words.


Then Joe Schmoe is pissed at the (mechanic) because the stuff doesn't work properly. Like the mechanic is to blame for some piece of shit company making the all-too-frequent piece of shit and then touting it like it's the best thing since sliced bread and it isn't even a slicer or bread!


Rider responsibility is the cause of many problems. The number of people who have been riding bikes for decades yet don't know how to "ride" them is appalling. Can't shift, can't handle, can't do anything more than pedal a bike in a straight line...why is it a surprise their bikes keep breaking or never seem to work properly. A 10-hour iron distance triathlete doesn't know how her bike shifts, a top-level athlete with top-of-the-line components who doesn't know how their bike shifts, endless lists of people who should know better.


As a mechanic, I can offer my valuable, legitimate insight. When I build a new bike I do not like to take it for a test ride. I want the customer to be the first to ride their bike. Some employers have lamented this decision but they are wrong. I don't like to take bikes for test rides to diagnose problems for the same reason. Why? You ask a doctor when you have health concerns because they are the experts. On the contrary, they can easily hurt, maim, kill, or disable someone because they have so much knowledge about making people healthy that the converse, knowing how to hurt people, is equally true. Fortunately there are not many doctors scheming to hurt people.


I'm not a doctor but I know how to ride a bike, how to shift, how to handle it, how to ride up and down staircases, take jumps, go off drop-offs, do anything that any moderately skilled bike rider can do. Knowing and understanding how the various components and systems work and interact with each other, I can take a perfect bike and make it not work on my test ride or take a bike that doesn't work and somehow get it to function on a test ride. The riding style is paramount to diagnosing and correcting problems as much as the mechanical aspect.


I have an advantage because I know how things work and can make accommodations for substandard performance, products, or services. The average bike rider does not have this skillset at their disposal but they still need to be responsible for their equipment, how it works, the selection, interaction, and long-term usability. The bike shop won't dare say these or those parts are incompatible, they will make the sale the priority.




EXAMPLES

I repaired a Pro woman's front derailleur no less than six times during a race weekend. The real problem was the aftermarket pieces of crap chainrings that continually snagged the chain during shifts and wrapped it in the front derailleur (she was on her second front derailleur, she destroyed her first one). And she had just gotten the bike overhauled/rebuilt with new stuff, not so much a serious test ride before the stage race.


She can ride her bike however she wants but the bike will only function as it's designed and those front chainrings weren't compatible with her riding style (and the other components on the bike, too). I test rode it several times without a problem but she could cause the problem almost immediately. I ended up filing, deburring, and polishing every tooth with a fine file and emery cloth, this was only marginally effective. Part of the solution was understanding how the chainrings worked and adapting the riding/shifting style to match.


The mechanic-to-blame is often true. The condition of some bikes "coming from the shop" places blame squarely on the mechanic but there are just as many cases when the rider is at fault. Being the scapegoat for all the problems someone has on their bike because some shit-for-brains bike store sold them a bunch of very expensive crap, didn't set it up properly, or is incompatible with other parts wasn't enjoyable. Nor was the implication that I was responsible for the problem since I couldn't fix it.


One such scenario had me fixing another front derailleur. 99%+ of the time I get it right the first time, maybe some minor tweaking after that. For bad bikes, I might have another go at it. Never have I done a repair a third time when the equipment is functioning properly.


This rider couldn't shift to the large front chainring. I made some adjustments that were certain to solve the problem. It worked great on the stand but he came back minutes later saying it wasn't working. Put it on the stand again, made some very minute adjustments, it worked fine again, and sent him away. He came back a third time saying it still wasn't shifting into the large chainring. Put it on the stand again and noticed it WAS in the large chainring. Diagnosis: rider error. It probably worked fine the whole time.


As an aside, front shifting is a huge issue and I wish mechanics would take the time to read and follow the instructions. READ THE INSTRUCTIONS! The most completely mechanically-inept consumer, after reading the instructions on how to install a front derailleur, will do it better than 95%+ of shops with their "professional" mechanics, no word of a lie. That is what you are up against as a consumer, mechanics who are too haughty to read instructions.




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(c) 2011 Bicycle Support By Mark, LLC - all rights reserved; revised 11/22/2011