Gold Extended Service Plan
OVERVIEW
One of the most lustrous metals and the most malleable element, one ounce of gold can be extruded into a wire about 50 miles long and the same ounce can be flattened into a sheet so big that even the 50 miles of cable wouldn't be playing Ring-Around-the-Posey too many times. One ounce is about the size of a half dollar, not very much. Among the heaviest elements, virtually impervious to acid or oxidation, and second only to silver in electrical conductivity, it is one of the few metals that is safe to handle, relatively affordable, and somewhat common...well as far as this class of metals is concerned. As people instinctively covet gold, this Plan shall offer the same security both in a long-term investment in your Bike and a Plan that is almost impervious to anything ordinary. First year-long Plan to address the entire bike on a continuous basis. Also, the first Plan which includes an advanced servicing, the Consumer Assembly, along with further discounts for maintenance, parts, and rentals. The service is designed for the rider who cycles, maybe even races a bit, more-or-less all year long on two or more bikes.
SERVICES - First Bike, First Visit
* Free Assessment to document the Bike * Free Consumer Assembly with Basic Cleaning to show some sparkle * Fastest turnaround possible
SERVICES - Current Program Bike, Additional Visits
* 24-Hour Service for a quick turnaround whenever it needs work * Minor Repair for those small annoyances * Major Repair almost completely * Simple Cleaning so it looks good * Add-Ons as needed or wanted
DURATION - 1 Year
For the hearty and hardy rider!
DISCOUNTS
Labor - 15% on current Program Bike Rental - 45% during repair of current Program Bike Repair Parts - 15% for current Program Bike Mileage - 25% to repair current Program Bike (not tolls, ferries, etc.)
ADD ONS
* Race Assembly: $225 (save $125) * Free Consumer Assembly for First Bike, $110 thereafter (save $150+) * Overhaul: $175 (save $50) * Hand-Built Wheels: $85 for labor (save $15) * Cleaning: Showroom - $35 per visit; Basic - $20 per visit * Transfer Fee: $150
COST - $450
The Consumer Assembly and Assessment combined cost over $200. So that figures out to 1 solid year of service for less than $250! That's just a handful of services and the inevitable repair labor, and you're on the financial upside. It's 365 days, something is virtually guaranteed to break or malfunction.
UPGRADES over Silver Plan
* Adds another 4 months (now a full year!) * Includes Consumer Assembly for the initial bike * Better cleaning * More repair labor covered * 24-Hour Service * Even deeper savings
RESTRICTIONS
See Extended Service Plan Restrictions for a complete list.
NOTES
Because this service is available to used bikes, it can be more time consuming than a new build. Unless the bike is less than one year old or in exceptional condition otherwise, the cable systems should be replaced, maybe the chain/cassette, handlebar tape, and some rubber. All of the labor would be covered and it's time to replace them anyway.
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(c) 2011 Bicycle Support By Mark, LLC - all rights reserved; revised 11/22/2011