Diamond Extended Service Plan
OVERVIEW
This was originally the Plutonium Plan but I didn't want to get approval from the NRC. So then it became the the Rhodium Plan. Rhody WTF? Exactly. Rarity...Rhodium is much rarer than platinum and what a gem of a metal it is. A fascinating super-precious precious metal, selling for over $10,000 per ounce (four zeros) while Platinum was barely defending its freshman three zeros. Rhodium is a hard and britle metal with an ultra-high melting temperature, there are not many industrial uses for the raw metal as Rhodium is often electrodeposited or electroplated for protection, shine, and durability. Until a few years ago they couldn't even make coins out of Rhodium yet our ancestors have been minting silver and gold coins for thousands of years. Just bringin' some love to Rhodium! Anyway, so diamonds aren't a metal but everyone knows diamonds. FYI, they are NOT forever despite the clever marketing campaign, they are an unstable allotrope of carbon and will, not in our lifetime or perhaps not in human time, return to dust. They are the hardest known natural substance and still incredibly hard compared to man's best offering. Scientifically they are interesting: refractive index among the highest; lowest thermal expansion of any element; only made under incredible pressures and temperatures; only found in very special ancient volcanic "debris". So, this Plan is the end all, be all of any service Plan, the only multi-year Plan, drowning in FREEBIES! Hard as a diamond with the services it offers, a massive set of price reductions for maintenance, parts, especially rentals keeps you mobile. The service is designed for the multi-bike connoisseur who likely races but certainly rides numerous disciplines throughout the year. Or the dedicated racer who (flies) travels alot. So what do we have? Free Race Assembly to thoroughly inspect and meticulously assembly your prized Bike. Plus an Overhaul to purge and clean just about everything and pack it with fresh grease. Bring the dirtiest, nastiest bike, it doesn't matter. Back to better-than-new in many aspects. As close to perfection as anyone could reasonably offer, this is it, clean enough for a low-rent museum or boardwalk display. Get your dreams fired up! Free labor for your custom-speced set of Hand-Built Wheels. The only catch: I spec, acquire the parts, and build them. But you'll get that great 20% parts discount to make them even better. OK, enough, let's see what else is in this Plan.
SERVICES - First Bike, First Visit
* Free Assessment to document the Bike * Free Overhaul with Showroom Cleaning for cleaning beyond the white glove * Free Race Assembly to find and vanquish all gremlins * Free labor for one Hand-Built Wheelset (now or later) * Fastest turnaround possible
SERVICES - Current Program Bike, Additional Visits
* Blinding fast turnaround with Same-Day Service and Priority Appointments * Minor Repair for those small annoyances * Major Repair to seal the deal * Almost Basic Cleaning * Add-Ons as needed or wanted * Special Services tbd
DURATION - 2 Years (730.46 days or so)
This is the cream of the crop.
DISCOUNTS
Labor - 25% on current Program Bike Rental - 75% during repair of current Program Bike (WOW!) Repair Parts - 20% for current Program Bike Mileage - 35% to repair current Program Bike (not tolls, ferries, etc.)
ADD ONS
* Free Race Assembly for First Bike, $200 thereafter (save $350+) * Consumer Assembly: $100 (save $50) * Free Overhaul for First Bike, $165 thereafter (save $225+) * Free Hand-Built Wheelset labor for 1st set, $75 thereafter (save $100+) * Cleaning: Showroom - $30 per visit; Basic - $10 per visit * Transfer Fee: $75
COST - $1400
The Assessment, Overhaul, Hand-Built Wheels, and Race Assembly combine for a whopping $550+ price tag. That leaves about $800 for the remainder of the Plan or just a hair over a dollar a day for almost complete maintenance and cleaning for two friggin' years! Your morning coffee or evening drink costs more. And only $75 each time it switches to another Bike? The value far exceeds any other Plan if you use it as it's designed.
UPGRADES over Platinum Plan
* Twice the duration * Includes Race Assembly and Overhaul for the First Bike * Includes labor for one Hand-Built Wheelset * Best cleaning offered in a Plan * Fastest service appointments possible * Deepest savings (have you seen the 75% rental discount?) * Low Transfer Fee of $75 to help your bike fleet! * Super duper special services and permissions tbd
RESTRICTIONS
See Extended Service Plan Restrictions for a complete list.
NOTES
Because this service is available to used bikes, it can be more time consuming than a new build. All parts are removed from the frame for the Overhaul and Race Assembly. Unless the bike is less than one year old or in exceptional condition otherwise, the cable systems should be replaced, maybe the entire drivetrain, handlebar tape, some rubber, anything else...now's the time. All installation, upgrade, and repair labor for any essential item would be covered.
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(c) 2011 Bicycle Support By Mark, LLC - all rights reserved; revised 11/22/2011